Terms & Conditions

1. Scope of application 

The following terms and conditions of business of Avevitta (hereinafter referred to as “supplier”) apply to all agreements concluded between customers and Avevitta via the online shop at www.avevitta.com(hereinafter also referred to as “e-shop”). Unless otherwise agreed, these terms shall override any terms and conditions used by the customer. A consumer refers to a natural person who is acting primarily for purposes which are not related to his/her trade, business or profession. Customers who are not consumers are kindly requested to contact the supplier by e-mail

2. Conclusion of contract 

The following terms and conditions regarding the conclusion of contract apply to orders placed via our e-shop http://www.avevitta.com

The presentation of goods in our e-shop does not constitute a legally binding offer on our part but is instead a non-binding invitation to consumers to order such goods. When ordering the desired goods, the consumer submits a binding offer by concluding a purchase agreement.
When an order is received in our e-shop, the following rules apply: the consumer submits a binding offer of a contract by successfully completing the designated order process in our e-shop. 

3. Terms of delivery 

Delivery is tracked and made through DHL/TNT/Fedex/Swiss POST or any other equivalent courier service, into the EU and in all other countries.

Unless stated otherwise, the goods will be shipped out within 2 to 4 working days.

Should it not be possible to deliver the goods due to a fault on your part, despite three delivery attempts, we may withdraw from the contract. The value of the product will be reimbursed minus shipping costs and any other costs incurred during delivery attempts and returns. We reserve the right to not reimburse the value of the product if the extra costs exceed its value.

It is the costumer’s responsibility to bear any import costs if any. Avevitta is not liable and will not offer any refunds if the goods are not retrieved from customs by the customer.

4. Warranty and complaint management 

If you have any service inquiries, please contact our customer service team. 

Cancellations and Returns

At Avevitta Switzerland, we prioritize transparency and honesty in all aspects of our business, including our return policy. Due to the unique nature of our products and our commitment to maintaining the highest standards of quality, we regret to inform you that all products offered through our website are non-refundable under any circumstances.

Our Commitment to Integrity:

We believe in fairness and clarity when it comes to our policies. Therefore, we want to emphasize that all sales are final, and no exceptions will be made. This policy is in place to ensure consistency and uphold the integrity of our business operations.

Accountability and Responsibility:

While we strive to provide accurate product descriptions and detailed information, we understand that mistakes can happen. In circumstances where an incorrect product is purchased by mistake, we want to be transparent about our limitations. We will not be liable for any products purchased in error, including instances of purchasing different product unintentionally.

 Acknowledgment of Terms:

By purchasing our products, you acknowledge and agree to this no refund policy. We value your understanding and cooperation as we strive to maintain transparency and fairness in all our transactions.

5. Applicable law and place of jurisdiction 

Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The courts of Switzerland, have exclusive jurisdiction over all disputes arising in connection with the contractual relationship. 

6. Limitation of Liability

AVEVITTA DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR PROVIDED BY A THIRD PARTY THROUGH OR IN CONNECTION WITH THE WEBSITE OR ANY HYPERLINKED WEBSITE OR SERVICE.

AVEVITTA MAKES NO REPRESENTATIONS CONCERNING ANY CONTENT CONTAINED IN OR ACCESSED THROUGH THE WEBSITE, AND Avevitta WILL NOT BE RESPONSIBLE OR LIABLE FOR THE ACCURACY, COPYRIGHT COMPLIANCE, LEGALITY OR DECENCY OF MATERIAL CONTAINED IN OR ACCESSED THROUGH THE WEBSITE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SANKOM SA, OUR AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AGENTS, CONTRACTORS, LICENSORS, SUPPLIERS, SUCCESSORS AND ASSIGNS OF EACH, BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, PUNITIVE OR OTHER DAMAGES YOU OR OTHERS MAY SUFFER, INCLUDING DAMAGES FOR LOST REVENUE, LOST PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF GOODWILL, BUSINESS INTERRUPTION, SERVICE INTERRUPTION, LOST DATA OR CONTENT, COMPUTER DAMAGE, COST OF SUBSTITUTE SERVICES, INABILITY TO USE THE WEBSITE, PRIVACY LEAKAGE, OR ANY OTHER LIABILITIES OR LOSSES CAUSED BY THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON OUR WEBSITE OR SUCH OTHER WEBSITES, ANY SERVICES OR PRODUCTS OBTAINED THROUGH OUR WEBSITE OR SUCH OTHER WEBSITES, ANY BREACH OF THESE TERMS, ANY ACT OR OMISSION BY US OR OUR PERSONNEL, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED IN ADVANCE OR COULD HAVE BEEN REASONABLY FORESEEN, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (WARRANTY, CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.

THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN SANKOM SA AND YOU.

7. Copyright information 

The copyright to the content of the www.avevitta.com website belongs exclusively to Avevitta and such content and may not be used, duplicated or reproduced without the express written consent of Avevitta.